Adding Comments to Other Action Fault Resolution

Icon_FR_OTHERACTION_Circle.JPG If you choose Other Action in the Most Common fault resolution window, you can add comments to help others resolve future faults. When you add comments, the system creates a text file named userres[ddmmyy].txt. One userres file is created per day. The userres file saves all resolution comments from that day.

  1. Select an unresolved fault on the Fault History window.

  1. Touch one of the reset buttons at the bottom of the window. From left to right the button functions are:

Icon_Reset_All_Faults.JPG Reset All Faults on All Modules

Icon_Reset_All_Faults.JPG Reset Faults on Associated Modules

Icon_Reset_One_Faults.JPG Reset Fault for This Module

The Fault Resolutions window appears.

  1. Six category buttons appear at the top of the Fault Resolutions window.

  1. In the Icon_FR_MOSTCOMMON.JPG Most Common category, touch the Other Action image Icon_FR_OTHERACTION_Circle.JPG.
    A new window opens, showing a newly created .txt file named userres[ddmmyy].txt. The module name, date, and time appear in the text of the userres file.

  1. Enter your comments in the window.

Icon_KEYBOARD.JPG Touch the Keyboard button to open the Windows keyboard if needed.

  1. Icon_OK.jpg Touch the OK button to accept your comments and save the userres file.

You can view the comments at any time using the Fault History window.