Touch the fault status bar on the desired module faceplate to open the module Fault History window.
If a fault occurs more than once, you can view a report describing previous fault resolutions. You can then resolve the current fault in the same way.
NOTE: The system maintains the fault history for a user-specified period of time. Click here for instructions for changing the history data retention period.
Resolved Fault Report
To view a fault resolution report for a resolved fault:
Touch the fault status bar on the desired module faceplate to open the module Fault History window.
Touch the resolved fault that you want to view.
Touch the Information button. The Fault History report window appears, listing how the fault was resolved.
Touch the Print button to print the fault history report.
Touch the History button if one of the resolutions selected was Other Action Taken. This displays any comments entered in that day's userres file. If there are comments for multiple faults, the userres file opens to the currently selected fault comments.
Unresolved Fault Report
To view a comments file from the Fault Help system:
Select the unresolved fault from the Fault History window.
Touch the Information button. Fault Help opens.
Select your language, then select the appropriate fault message. The fault troubleshooting chart opens.
Touch the Comments button. Windows Notepad opens and displays the comments file created for the previous occurrence of the fault, if one exists.
If no comments file exists, you can choose to create one. Use the comments file to record resolutions for specific faults.
