Touching this button when an unresolved
fault is selected opens the Fault Help window.You can add your own comments to the Fault Help system. These comments can be used to inform other operators of the procedures used to resolve faults and maintain your system.
Touching this button when an unresolved
fault is selected opens the Fault Help window.
Touching this button when a resolved fault is selected causes a fault resolution report to appear.
Select an unresolved fault on the Fault History window.
Touch
the Information button. The
Fault Help
window appears.
Select your local language from the list. The Fault Message List appears.
Select the current fault message from the list. A Troubleshooting Chart listing possible causes and suggested resolutions for the fault appears.
Touch
the Keyboard button if you
need to use the Windows on-screen keyboard.
Touch
the Comments button at the
top of the window. If you have not added comments to this troubleshooting
procedure before, a dialog appears saying filename.txt
file cannot be found and asking if you want to create a new file.
Touch Yes.
Windows Notepad opens. Enter your comments.
On the Notepad window, select File>Save to save the file. Close Notepad and the on-screen keyboard.
The next time you touch the Comments button
in the troubleshooting chart window for that fault, Notepad will open
and display your comments.
NOTES:
Use the Notepad File>Save command to save the comments files. The files are saved to the C:\NdsnClient folder on the computer you are working on. If you move the files to a different folder, they will not open when the Comments button is touched.
To make the comments files available to operators using other computers, you must manually copy the text files to the NdsnClient folders on those computers.
If you use multiple languages, each language will have its own set of comments files.
If you upgrade your iTrax software and the upgrade requires deleting the NdsnClient folder, move the comments files to a different folder first.
