Touch Screen Troubleshooting

Touch Screen Calibration

The touch screen is calibrated at the factory. If you change a program card, or the iControl PC, or have problems touching screen components accurately, you will have to recalibrate the screen.

The touch screen calibration values are stored on the program card. If you install a program card that has not been used before, there will be no calibration file on the card. The system will automatically start the calibration procedure.

NOTE: If you install a program card that was previously used on another iControl console, you MUST perform the Calibration with a Mouse procedure to calibrate the touch screen.

Normal Calibration

You can calibrate the touch screen at any time. To start a normal calibration, start the Program Shutdown procedure. When the operating system shutdown dialog appears on the screen, touch the Cancel button, then touch the CAL button.

Follow the calibration instructions on the screen exactly, using your finger to touch the targets. When you have completed the calibration procedure, touch the iControl button to start the iControl Operator Interface.

Problems During Calibration

If you do not follow the calibration instructions exactly: You will not be able to touch the center Completion button and exit the calibration procedure. If this happens, stop and wait until the procedure times out. You should then be able to repeat the procedure and complete it correctly. When you have completed the calibration procedure, touch the iControl button to start the iControl software.

If console power is shut off during the calibration procedure: The calibration file on the program card will be corrupted. On power up, you will not be able to touch the CAL button to start the calibration procedure. If this happens, perform the Calibration with a Mouse procedure.

Calibration with a Mouse

WARNING: Do not spray powder while the console door is open. Shut off the booth exhaust fan to remove switched power from the console and prevent spray gun operation while performing this procedure. Failure to observe this warning could create a hazardous condition and could result in personal injury or property damage.

Use this procedure to recalibrate the touch screen if you cannot touch the CAL button or the buttons on the iControl screens, or if you install a program card previously used in another iControl console.

NOTE: You must shut off console power before connecting or disconnecting a mouse or keyboard from the iControl PC.

  1. Turn off console power.
  2. Open the iControl cabinet door and connect a mouse with a PS2 connector to the MOUSE port on left side of the iControl PC.
  3. Turn on power and allow the operating system to load. The CAL button is displayed on the touch screen before the iControl software loads.
  4. Use the mouse to move the cursor to the CAL button and click on it. The touch screen calibration procedure will start.

NOTE: If you miss the CAL button, allow the iControl software to load, then, if possible, open the System Configuration screen and touch the Program Shutdown button. When the operating system shutdown prompt appears on the screen, touch the Cancel button, then the CAL button. If you cannot touch any buttons on the screen, then you will have to cycle console power and try again (go back to Step 1).

  1. Once the calibration procedure starts, USE YOUR FINGER, NOT THE MOUSE, to touch the calibration targets, following the instructions on the screen carefully. When you have completed the calibration procedure, touch the iControl button to start the iControl software.
  2. Test the touch screen calibration, then perform a program shutdown, turn off console power, and disconnect the mouse. Close the iControl cabinet door before re–starting the system.

No Touch Screen Display

Check the following:

Have an electrician check these:

Touch Screen Failure

WARNING: Do not spray powder with the iControl console door open unless the console opening, the door, and all externally connected devices are out of the hazardous area surrounding any opening of the spray booth. The hazardous area extends 3 feet outward from an opening and continues in a 3 foot arc from the edge of an opening. Failure to observe this warning could create a hazardous condition and could result in personal injury or property damage.

Screens Display, but Touch Function Does Not Work

If the mouse pointer on the screen does not move to wherever you touch the screen, nothing happens when you touch buttons, and the touch screen cannot be calibrated, then the touch screen has failed. You must replace the iControl PC.

Temporary Fix: Shut off console power and connect a mouse with a PS2 connector to the MOUSE port of the left side of the iControl PC. Turn on console power and allow the system to boot up. You should now be able to use the mouse to point and click on screen buttons and data fields. Replace the iControl PC as soon as possible.

No Display

If the PC has power but nothing displays on the screen, then the screen has failed. You must replace the iControl PC.

Temporary Fix: Shut off console power and connect a VGA monitor, keyboard, and mouse to the PC ports. Turn console power on. If the boot screens and iControl screens display on the VGA monitor, you can use the mouse to click on buttons and select fields and use the keyboard to enter and change values. Replace the iControl PC as soon as possible.