Troubleshooting Alarms and Warnings

Check if input pressure is greater than 90 psi (6.2 bar). Check for blocked airline to spray gun.

Check if internal regulator is set to 85 psi (5.9 bar) with gun triggered ON.

Check for blockage in proportional valve. Check for oil/water contamination.

Check for water and/or oil contamination in the transducer filters by removing the board from the flow manifold. Replace filters with filter service kit.

Check if input pressure is less than 110 psi (7.6 bar).

Check if the internal regulator is set to 85 psi (5.9 bar) with the spray gun triggered ON.

Check for contamination in the proportional valve. Check for oil/ water contamination.

Trigger the spray gun OFF and reset the fault. If the fault returns without triggering the spray gun ON, remove the 6 mm blue tubing for pattern air and check for air leaks. Make sure the gun is triggered OFF.

Check that no air is leaking from the port of the pump controller. If air is leaking, remove the proportional valve and clean it. If air is not leaking, plug the 6 mm pattern port and perform the Re-Zero Procedure.

Check for water and/or oil contamination in the transducer filters by removing the board from the flow manifold. Replace filters with filter service kit.

Check for a shorted gun cable. Check for a bad multiplier using a kV The kV (kilovolt) setting determines the voltage output of the spray gun, which charges the powder particles allowing them to adhere to the parts. meter and a mega-Ohm meter.

Replace cable if bad. Replace multiplier if bad.

Refer to the spray gun manual for repair and parts information.

This fault can occur if the gun tip touches a grounded part while spraying. This fault turns the electrostatic output OFF. Release the trigger to reset the fault and resume spraying. Resolve the fault on the system controller Activity Log screen. Trigger gun ON again. If the fault reoccurs, disconnect the spray gun high voltage power supply from the gun cable inside the gun (J2) and trigger the gun ON. Refer to the Power Supply Replacement procedure in the spray gun manual.

If the 0x2011u code does not reappear but changes to 0x3010u Gun Open, then check the high voltage power supply for issues. If the help code 0x2011u reappears with the high voltage power supply disconnected, check the gun cable continuity and replace it if shorted. Perform the Gun Cable Continuity Tests as described in your spray gun manual.

Make sure kV is set to maximum 100 kV, trigger the gun ON and check the µA display on the system controller screen. If the µA display always reads >75 µA, even when the gun is more than 3 ft from a grounded surface, check the gun cable or the gun high voltage power supply. Refer to the spray gun manual for procedures.

Trigger the gun and check the system controller screen. If the µA feedback is 0, check for a loose gun cable connection at the gun receptacle. Check for a loose connection to the high voltage power supply inside the gun. Perform Gun Cable Continuity Tests as described in the spray gun manual. If the cable and the connections are okay, check the spray gun high voltage power supply.

Make sure kV is set to 0 and the gun is triggered OFF. The µA display on the system controller should read 0. If the µA display is greater than 0, replace the device controller. Make sure the trigger icon on the interface is not lit.

Resolve the fault on the system controller Activity Log screen and cycle power if the fault returns.

Replace the device controller.

The device controller address should always be 1. If system malfunctions call Nordson Service for assistance.

Check J11-5 for loose harness connection on the iFlow® module.

Check valve 5 for loose connection on the pump manifold. Refer to Manifold Troubleshooting.

Check J11-6 for loose harness connection on the iFlow module.

Check valve 6 for loose connection on the pump manifold. Refer to Manifold Troubleshooting.

Check J11-7 for loose harness connection on the iFlow module.

Check valve 7 for loose connection on the pump manifold. Refer to Manifold Troubleshooting.

Check J12-2 for loose harness connection on the iFlow module.

Check valve 8 for loose connection on the pump manifold. Refer to Manifold Troubleshooting.

Check J12-3 for loose harness connection on the iFlow module.

Check Valve 8 for loose connection on the pump manifold. Refer to Manifold Troubleshooting.

Check the wiring harness connection (J7) to the proportional valve solenoid on the iFlow module. Check the solenoid operation.

Replace the valve if the solenoid is not working.

Check the wiring harness connection (J8) to the proportional valve solenoid on the iFlow module. Check the solenoid operation.

Replace the valve if the solenoid is not working.

Check J4 wiring on the pump manifold.

Check J5 wiring on the pump manifold.

Check J10 wiring on the pump manifold.

Check J11−1 for loose harness connection on the iFlow module.

Check valve 1 for loose connection on the pump manifold. Refer to Manifold Troubleshooting.

Check J11-2 for loose harness connection on the iFlow module.

Check valve 2 for loose connection on the pump manifold. Refer to Manifold Troubleshooting.

Check J11-3 for loose harness connection on the iFlow module.

Check valve 3 for loose connection on the pump manifold. Refer to Manifold Troubleshooting.

Check J11-4 for loose harness connection on the iFlow module.

Check valve 4 for loose connection on the pump manifold. Refer to Manifold Troubleshooting.

Call Nordson Service for assistance.

System controller is resetting. Check for proper chassis grounding. Check for powder tribo charging.

Pump calibration values for A or C are out of range. Call Nordson Service for assistance.

Call Nordson Service for assistance.

This code appears if the gun was triggered ON when the system was turned ON. Turn OFF the system, wait for several seconds, then turn the system back ON, making sure the spray gun is not triggered ON. If the fault reoccurs, check for a bad trigger switch. Refer to the spray gun manual for repair and parts information.

Check for loose device controller board. Reseat if necessary.

Check for loose CAN connection on mini-backplane J1.

Check for poor connection on M12 Device Net Cable on the pump controller. Check for poor connection on M12 system controller cable. If CAN connections are secure but the fault persists replace the cable. Route the network cable away from sources of electrostatics (hopper, gun cables, powder hose). Verify proper grounding.

Perform Gun Cable Continuity Tests in the spray gun manual to check J3 connection. If an open or short is found, replace the cable. If the gun cable is okay, replace the gun display module.

Check the DC power supply located in the pump controller. Measure power on SK2. If the voltage is less than 22 Vdc, replace the power supply in the pump controller.